95% of all letters received by the Council are related to matrimonial problems faced by Muslims in the UK. The other 5% are related to people asking for Islamic injunctions (fatawa) pertaining to their daily lives. Matters of dispute amongst Muslims groups have been also referred to the Council for resolution.

From cases pertaining to matrimonial disputes, the majority are from women who are seeking a divorce from their husbands. The procedure adopted by the Council for such cases is described on the following pages.